Everything you need to run a grooming business.
A tour of what GroomSync gives you — from your daily calendar to optional online bookings, payments and reporting.
Built for groomers, not IT teams
The platform stays out of your way.
Made in Australia
GroomSync is built and maintained in Australia — you're supported by a local team that understands how Aussie grooming businesses run.
Designed for solo groomers
Currently tailored to solo groomers running their own book — no clutter from multi-staff features you don't need.
Backend built to evolve
A modern backend designed so new features can be added and bugs fixed quickly as your business grows.
Mobile-friendly
Use it on the salon iPad, your phone between dogs, or a laptop at home.
Secure by default
Authentication, row-level data protection and per-account isolation.
Always up to date
Hosted, maintained and improved — nothing to install.
Run your day from one calendar
A schedule built for grooming, not a generic diary.
Smart calendar
Day and week views with your real working hours and time zone, so nothing lands outside opening times.
Book appointments in seconds
Add an appointment straight from the calendar — pick the client, pet and service and the slot is reserved.
Block out time
Hold time for lunch, errands or training without creating a fake booking.
Drag-free editing
Edit any appointment to change the date, time or service when plans shift.
Recurring appointments
Turn any booking into a regular slot — weekly, fortnightly, monthly or custom dates — in a couple of clicks. Perfect for repeat clients.
Status at a glance
Confirmed, completed, cancelled and no-show states colour-code your day.
Sensible guardrails
No-show only appears once an appointment is actually due — no accidental clicks on future bookings.
Your services, your prices
Set up your menu the way you actually work.
Custom service menu
Name, price and duration on every service — full grooms, bath and brush, nail trims, add-ons.
Flexible pricing
Adjust prices any time without breaking existing bookings.
Clients and pets, properly tracked
Know who's coming in and what they need before they arrive.
Pet profiles
Breed, weight and temperament on every dog so the right slot is offered.
Client records
Contact details and booking history kept against each owner.
Breed-aware booking
Service durations and suitability respect the dog you're grooming.
Private book or open online bookings — your call
Start as a digital diary, switch on online bookings when you're ready.
Digital book mode
Use GroomSync purely for your own scheduling, with no public booking link.
Online bookings toggle
Flip a single setting to let owners book the slots you choose to expose.
Real availability
Only times that fit the chosen service appear — no double bookings.
New booking email alerts
Get notified by GroomSync the moment an online booking is made.
Payments at the salon
Clients pay you in person — GroomSync keeps the record straight.
Pay at the appointment
All payments are taken by the groomer on the day, however you prefer — card, cash or your own terminal.
Auto-update on completion
Marking an appointment completed sets its payment status to Paid in full.
Visible payment status
Every appointment on the calendar shows where it stands financially.
Late cancellations, no-shows & invoicing
Set your policy once, then let GroomSync chase the money.
Configurable breach policy
Set your own rules for late cancellations and no-shows — pick the notice window and the fee, either a flat amount or a percentage of the booking.
Flag breaches in one click
Mark an appointment as a late cancellation or no-show from the calendar; GroomSync records the breach type, fee and timestamp.
Auto-calculated fees
Fees come straight from your policy and the booking price — no maths at the salon door.
Branded breach invoices
Generate a PDF invoice with your business details, sequential invoice number and the client's contact details.
Invoice status tracking
See at a glance whether each invoice is draft, sent or paid, with the date of every step.
Send invoices by email
Email the invoice to the client straight from GroomSync; every send is logged against the appointment.
Repeat-offender visibility
The Breaches page lists every flagged booking so you can spot patterns and decide who to red-list.
Stay in touch with clients
Communication that goes out without you lifting a finger.
Transactional email
Branded confirmations and notifications sent from GroomSync.
Booking notifications
Owners get a record of their booking; you get a heads-up.
Unsubscribe handling
Clean suppression so the right people get the right emails.
Insights and accountability
See how the business is doing without spreadsheets.
Reports
Headline numbers on bookings and revenue for the period you care about.
Breaches log
Track no-shows and late cancellations against clients.
Shareable availability images
Generate ready-to-post images showing your open slots — download and share straight to Instagram, Facebook or WhatsApp to fill gaps in your day.
Socials
Keep your social links and presence tidy in one place.
Your AI grooming co-pilot
A built-in assistant that knows your business.
GroomSync Assistant
A floating chat bubble on every groomer page — ask what's on today, this week's revenue, which clients have breached, or grooming tips for a specific breed.
Answers from your real data
The assistant reads your schedule, appointments, pets and clients so answers come from your actual book, not generic advice.
Search bookings by owner or pet
Ask 'what bookings does Madison Hayes have?' and get the list back with dates, services and status.
Book and add pets by chat
Create manual appointments or add a new pet through the assistant, with confirmation before anything is written.
Public booking link, on demand
Switch on a shareable booking URL whenever you're ready.
One-click public link
Flip a toggle in settings to publish your own booking URL — perfect for socials, business cards and Google listings.
Custom slug
Choose the tail of your booking URL so it matches your business name.
Downloadable QR code
Generate a branded QR code for your public link and download it for flyers, shopfront stickers or signage.
QR on your price list
Optionally overlay your QR code on generated availability and price-list images so clients can book straight from a post.
Signed-in returning clients
Existing customers can sign in on the public page and pick from their saved pets instead of re-typing details.
Breach policy acknowledgment
Public bookings require the client to accept your late-cancellation and no-show terms before confirming.
Smart scheduling guardrails
Small settings that save your day.
Gap between grooms
Set a buffer in minutes between appointments — the public booking flow respects it automatically, and manual bookings show a friendly warning if you break it.
Working hours & time zone
Your real hours and time zone drive every availability calculation, so nothing lands outside opening times.
Breed-aware durations
Service durations respect the dog being groomed, not just a fixed slot length.
Client communication that does the work
Emails that go out automatically — including invoices.
Add-to-calendar in confirmations
Every booking confirmation email includes Apple, Google and Outlook calendar links so clients never forget the appointment.
Cancellation notifications
Clients are automatically emailed when you cancel with no fee, with a clear message about what happened.
Automatic late-cancellation invoicing
Flagging a late cancellation generates the branded PDF invoice, assigns a sequential invoice number and emails it to the client — no manual steps.
Branded transactional email
Confirmations, reminders and invoices all sent from GroomSync with your business details.
Unsubscribe handling
Clean suppression so the right people get the right emails.
Bring your data with you
Move from another platform without starting from scratch.
CSV import for pets and appointments
A guided multi-step wizard imports pets, clients and appointments from CSV.
MoeGo-ready templates
Download a template that maps cleanly to MoeGo exports, with proper CSV escaping so columns stay aligned.
Duplicate detection
The importer spots existing clients and pets so you don't end up with doubles.
Not sure which grooming software is right for you?
See how GroomSync compares to MoeGo, Pawfinity, Groomore and PetBoost.
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